Frequently Asked Questions
Please read our FAQ before sending us a message.
Within the US, shipping is FREE!! International shipping does have a charge, so please be mindful fo that.
Processing typically takes 3-5 business days.
This is one of the many reasons as to why customers love Arrow and Stem toilet paper holders. We go above and beyond to make sure they fit even the jumbo sized toilet paper rolls!
We partner with manufacturers who are:
- Certified 100% Organic
- FSC Certified
- BPA Free
We follow the standard 30 day return policy for full refund. However, we care more about 100% customer satisfaction so reach out to us at any time if you find that you are deeply unhappy with one of our products.
We are all about partnering with others who would be interested making the difference we are! Please feel free to contact us through our contact page and we’ll see if there is a good fit!
Send us an email